DiVA Technical Aspects

DiVA is a massive, off-site, ultra-secure repository that can hold every document ever produced by your organization, and allows you to easily retrieve and deliver any part of that information - anywhere in the world - in an instant. DiVA delivers this capability to your company without any capital expense or increased administrative burden.

DiVA offers a simple solution to a serious corporate problem: how to manage millions of documents. DiVA provides access to Any Document, Anywhere, Anytime utilizing a browser-based interface that provides all of the functionality of desktop-based document management systems. DiVA technology makes all corporate data accessible through any web browser, from any location in the world.

DiVA's airtight security ensures that the integrity of corporate information is never compromised. DiVA's three-tier application security directs access to projects, functionality within projects and access to individual documents. Without proper clearance, documents remain invisible even to DiVA employees. DiVA's web-based security management allows a corporate administrator to set up and manage users, groups, and project access. Audit logs are produced to monitor access and the activity of users. DiVA also monitors unsuccessful attempts to log into your repository.

DiVA protects the transmission of data between your company and DiVA through the use of 128-bit SSL (Secure Socket Layer). All communications, including logins, queries and results, are passed through a secure, encrypted connection. Our proprietary caching technology allows us to store all information on our internal network, inaccessible to anyone on the web.

We can provide this security and service due to its self-contained structure. All software, servers and storage are engineered, maintained, monitored and managed by Compass Consulting.

Whether your company needs to store live, mission-critical data or historical corporate documents covered by records-retention laws, DiVA guarantees availability in our service level agreements. Employing both highly redundant storage area network and network attached storage technology, our RAID 5 storage arrays ensure fast access to records. Magnetic storage provides instantaneous access to data and has no time-to-data delay associated with optical disc and CD-based solutions. DiVA stores images in an industry standard formats while storing other documents in their native formats (word processing files, spreadsheets, CAD drawings, etc.). This provides maximum readability while minimizing access time.

While security is paramount, documents must be instantaneously available. We are fanatical about reliability and keeping your documents accessible 24 hours a day, 365 days a year. Through the use of redundant networks, server clusters and storage arrays, we eliminate the potential of hardware failures affecting availability. Backup power sources and redundant high-speed data lines mean no interruption in service or accessibility.

Elaborate backup strategies mean data is safe from loss. In addition, your data is backed up several times a day through an advanced backup strategy that ensures all data is written to multiple media devices within hours of being uploaded. A set of these high-capacity media are then moved off-site on a daily basis and placed in a remote, secure, fireproof vault for safe-keeping.

DiVA lets you rent versus buy.

Learn more about our ultra secure web-based retrieval service
Schedule an online demonstration by contacting us at Sales@EdmAdvisors.com or call 888-336-6540 EXT 3